About Us

Auschwitz-Birkenau - your guide

Frequently Asked Questions

How much does a trip to auschwitz cost?

The price of the tour depends on the option you choose. Once you have selected the tour option, the date in the calendar and the number of people. You will see the price.

Do I have to print tickets for the trip to Auschwitz- birkenau ?

You do not need to print out your tickets. All you need is your electronic confirmation. You must bring proof of your identity. (Passport, identity card or driving licence)

How long does the trip to auschwitz-birkenau last ?

The trip to auschwitz-birkenau takes about 7 to 8 hours.

Do I need an ID to visit Auschwitz?

Yes, to enter the museum. You need to bring your entrance ticket and your identity document. (Passport, identity card or driving licence.)

What is the maximum luggage I can take with me?

The maximum size of backpacks or handbags brought into the Museum can not exceed dimensions: 30x20x10 cm. (A4 format)

Why do I have to give my personal details ?

You must provide your personal details. This is because the museum staff will check your document at the entrance. If you give the wrong personal details, the museum staff may refuse your entry.

Why do some people guarantee 100% refund and you don't?

As soon as we receive your payment and reservation, we reserve a place for you in the museum. We have to pay for your booking and cannot cancel it without losing the funds. But with this, we guarantee that your booking will not be cancelled on the day before the tour.

The tour of the first Auschwitz camp lasts 1.5 hours maximum 2 hours. It depends on the guide and how crowded it is. Break after Auschwitz: 15-25 minutes Second camp tour lasts for 1 hour.